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Join loyalty program
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Accumulate points
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member class
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Reward exchange
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Member incentives
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Test of Tho
Join loyalty program
CONDITIONS TO JOIN THE PROGRAM
- If using postpaid service: Have at least 6 months to use MobiFone service until the time of registration (*).
- If using prepaid service: Have time to use MobiFone service at least 12 months up to the time of registration and charge at least 1,000,000 VND for that period.
HOW TO REGISTER JOIN THE PROGRAM
- Method 1: Register with a message: Create a DK message and send to 9237 and follow the instructions of the system.
- Method 2: Visit the website www.mobifone.vn to attend the program.
- Option 3: Register at MobiFone stores.
- Method 4: Register to participate on My MobiFone application.
HOW TO REGISTER IS A MEMBERS OF GOLDEN WOOL LINKS - LONG LONG CONNECTION
- Customers can register as Lotus Lotus Associate - Long-term connection to enjoy the benefits of both programs.
- Conditions of registration: Being a Member of Long-term Connection and owning Golden Lotus card of Vietnam Airlines.
- How to register:
- Register at MobiFone stores.
- Submit a copy of the Golden Lotus Card to email kndl@mobifone.vn for registration assistance.
Accumulate points
HOW TO CALCULATE THE SCREENING POINT:
- For Members who are postpaid subscribers: Points are calculated based on the subscriber's charge amount after subtracting promotions, bonuses of the Long-Term Connection Program and discounts (if have). Points can only be added to the subscriber's account if the subscriber pays all arising charges.
- For Members who are prepaid subscribers: The amount of members consumed during the month is deducted from the member's main account.
HOW TO CALCULATE REWARD POINTS:
- Customers participating in the program get 500 points.
- Member's birthday is given 500 points.
- Customers with 3 or more subscribers give 500 points / subscriber.
- Long-term customers are awarded 500 points / year of use (starting from the time of participating in the program).
ACCUMULATE POINTS:
- Rating points and bonus points are accumulated into one account, called a Long-Term Connection account.
- There are 2 forms of accumulating points.
- Form 1: Save points at long-term Connect account.
- Form 2: Transfer monthly points to the Golden Lotus account to exchange for Vietnam Airlines reward products (only applicable to Members who are registered as Members affiliated with Vietnam Airlines and register to transfer points) Golden Lotus account.
- Members must choose the point of accumulating points when registering for membership. Members can only choose one of the two accumulative points mentioned above. If the Member does not select any form of accumulating points, the system will automatically choose Form 1.
member class
CLASS AND MEMBERS
- Membership review period is 12 months from the first day of the month that the member joins the program.
- There are 5 member classes: Diamond, Gold, Titanium, Silver and Bronze. Diamond, Gold and Titan members are allowed to issue Membership cards.
HOW TO CHECK PROGRAM MEMBERS:
- Member of Bronze Class: Accumulate from 0 to 3,999 rating points in a ranking period.
- Silver class member: Accumulate from 4,000 to 7,999 ranking points in the ranking period
- Titanium member: Accumulate from 8,000 to 17,999 points in the ranking period
- Gold class members: Accumulate from 18,000 to 23,999 points in the ranking period
- Member of Diamond class: Accumulate at least 24,000 rating points.
Reward exchange
Members can redeem points in the account to get the program's rewards products.
BONUS PRODUCTS
Product 1: Fee for MobiFone service
When a member accumulates 2,000 points and selects the rewarded product, MobiFone service fee, the member can choose the following products to pay prizes:
STT Bonus Membership category converted
1 VND 80,000 VND
(1 point = 40 VND)
2 Silver VND 120,000
(1 point = 60 VND)
Titan 3, VND 160,000
(1 point = 80 VND)
4 Gold 200,000 VND
(1 point = 100 VND)
5 Diamonds 300,000 VND
(1 point = 150 VND)
For postpaid members: The bonus is added to Ket Noi Dai Lau promotional account (KMKNDL) to call and text MobiFone's network within 60 days.
For prepaid members: Bonuses are added to promotion account 1 (KM1) for calling and texting within MobiFone network. Expiry date of promotional money is calculated according to the expiry date of the main account.
The system pays 3 times / month on the 2nd, 12th and the 22nd.
Product 2: Service packages of MobiFone
When a member accumulates 2,000 points and selects the rewarded product, MobiFone service fee, the member can choose the following products to pay prizes:
No. The reward product is equivalent to 2,000 Gold Diamond Titan Silver Bronze
1 Package of voice in the country 350 minutes 250 minutes 200 minutes 150 minutes 100 minutes
2 Voice and domestic messaging packages 150 SMS + 315 minutes voice 80 SMS + 225 minutes voice 70 SMS + 185 minutes of voice calls 60 SMS + 125 minutes of voice 40 SMS + 95 minutes of voice
Expiry date of reward packages: 31 days.
The system pays 3 times / month on the 2nd, 12th and the 22nd.
Product 3: Products and services of the Golden Lotus program of Vietnam Airlines
In order to redeem the rewards of the Golden Lotus Program products, the Member must register as a Affiliate between the Long-Term Connection program and the Golden Lotus program.
- For members using the form of periodic point transfer from KNDL account to Golden Lotus account: The system will automatically transfer monthly.
- For members who use points to accumulate points at their accounts: Members must transfer points to the Golden Lotus account by texting with the syntax: CD__Number of Golden Lotus_X cards and send to 9237 ("seal" _ "Is a space and" x "is the number to move. The number of points to transfer must be a minimum of 10,000 points and a multiple of 10.
- Transfer rate: 10 points of KNDL = 2 Golden Lotus points.
- Successfully transferred points cannot be transferred back from Golden Lotus account to KND account. Points transferred can only be used in the following month.
INSTRUCTION FOR HOW TO CHANGE THE BONUS
How to redeem rewards
Members can choose reward products in 3 ways:
Method 1: Choose reward on the website www.mobifone.vn, Long-term connection section, select Rewards products and follow the instructions.
Method 2: Redeem Rewards on My MobiFone App.
Method 3: Choose reward by message
Details of how to redeem rewards by message:
Select Product 1:
Bonus type Message syntax
Select MobiFone service fee CHON_CUOC_x and send 9237 (_ is a space).
x: Is the number of points to redeem and is a multiple of 2,000
Select Product 2:
Bonus type Message syntax
Select voice package SELECT_THO___ and send to 9237
x is the number of packages to choose
(_ is a space).
Select voice package + SMS CHON_SMS_ x and send to 9237
x is the number of packages to choose
(_ is a space).
Member incentives
The offer is only for Members who are granted long-term connection cards
OFFERS MOBIFONE SERVICE
Priority served by a team of high-end phone agents
When calling to customer support number 18001090, Members will be supported all needs of MobiFone service and need to use incentives at affiliate partners.
There are specialized staff at the customer's address when required
The offer applies to Diamond and Gold members.
Birthday gift
- Diamond: 1,000,000 VND.
- Gold: VND 600,000
- Titanium: VND 300,000.
PREFERENCES PARTNERSHIP
Deals of Vietnam Airlines Golden Lotus program.
- Members of Diamond class of LRC who are Associate members will enjoy the following incentives:
- Specially promoted to Titan status of the Golden Lotus program (no conditions, members who are currently Registered or Silver at the time of registration are eligible)
- Be special to the Golden Lotus Member if accumulating a minimum of 23,000 miles of Golden Lotus rating in a rating (equivalent to flying 23,000 miles in a 12-month ranking, a reduction of 7,000 miles over .
- Transfer points to Golden Lotus account
Members can transfer points to the Golden Lotus account in exchange for the Golden Lotus rewards products. Transfer rate: 5 points Long-term connection = 1 mile of Golden Lotus
Offers at the business lounge at Vietnam airport
- Free use of international and domestic business class rooms at Vietnamese airports: Noi Bai International Airport, Tan Son Nhat International Airport, Da Nang International Airport, Cam Ranh Airport, Yard Quang Binh, Vinh Airport, Phu Quoc Airport, Can Tho Airport, Phu Quoc Airport.
- The number of times to enjoy membership privileges is not limited.
- Deals at golf courses
- Donate 500,000 VND / golf at 20 Vietnamese golf courses.
- Each member is entitled to 12 times a year.
Deals of other affiliated partners:
- Health, aesthetics: FV, Menard
- Consumer goods: CiaoFlora, Format.
- Fun and entertainment: TinyWorld, CGV, BHD
- Cuisine: Tous Les Jours
- Education: Language Link Vietnam, Topica English
- Transportation: Dichungtaxi, Gotadi, Grab taxi.
- Tourism, hotels: Vietnamese feet, Saigon Rex hotel, Caravelle Hotel Saigon, La Veranda Phu Quoc Resort, Blue Ocean Phan Thiet.
Test of Tho
This test created by THo

